The sound from your speakers is generally louder than that from your headphones, so you may need to turn up both volumes to get the desired effect. To adjust the volume, click on “Start” and then “Control Panel.” This will open up an audio window with a slider for changing the volume level of your speakers and headphones. You can make headphones louder on your computer by adjusting the volume settings. If possible, borrow a pair from someone to test your device/computer.
If you have a laptop computer, try the headphones in a different jack to see if they work there.
